Treqo Inc. — Privacy Policy
Last Updated: April 12, 2026
This Privacy Policy describes how Treqo Inc. (“Treqo,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained through our website located at www.treqo.com (the “Website”), our application platform located at app.treqo.com (the “Platform”), and related services (collectively, the “Services”).
By accessing or using the Website or Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide
We collect information that you voluntarily provide when using our Services, including:
Name, company name, and job title
Email address and phone number
Account credentials for Platform access
Billing and payment-related information
Shipment and logistics-related data (addresses, cargo details, schedules, etc.)
Documents (invoices, bills of lading, purchase orders, etc.)
Communications with Treqo
B. Information Collected Automatically
When you use the Website or Platform, we may collect:
IP address and approximate geographic location
Device, browser, and operating system information
Usage activity (pages viewed, actions taken, session behavior)
Access times and session duration
Cookies and similar tracking technologies
C. Information from Third Parties
We may receive information from:
Service providers supporting our infrastructure
Payment processors
Third-party service providers involved in logistics coordination
Integrations or external systems you authorize
Security and fraud prevention vendors
2. How We Use Information
We use collected information to:
Provide, operate, and maintain the Platform and Services
Facilitate logistics coordination and communication
Process transactions, billing, and payments
Improve functionality, performance, and user experience
Provide customer support
Detect, prevent, and address fraud or security issues
Comply with legal, regulatory, and contractual obligations
We may also use aggregated or de-identified information for internal analytics and business purposes.
3. How We Share Information
Treqo does not sell your personal information.
We may share information in the following circumstances:
A. Service Providers
With trusted vendors who support our operations (hosting, analytics, communications, etc.), under confidentiality obligations.
B. Operational Partners
We may share relevant information with third-party providers involved in logistics coordination (such as carriers or service providers) strictly as necessary to facilitate services.
C. Legal Requirements
We may disclose information when required to:
Comply with applicable law or legal process
Respond to lawful requests by authorities
Protect the rights, safety, or property of Treqo or others
Prevent fraud or abuse
D. Business Transactions
In connection with a merger, acquisition, financing, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain secure sessions
Store preferences
Analyze usage and performance
Improve the user experience
You may control cookies through your browser settings, though certain features may not function properly if disabled.
5. Data Retention
We retain information for as long as necessary to:
Provide the Services
Fulfill contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
6. Data Security
Treqo implements commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
7. Your Rights and Choices
Depending on applicable law, you may have the right to:
Access your personal data
Request correction or deletion
Object to or restrict certain processing
To submit a request, contact:
📧 support@treqo.com
We may require identity verification before processing requests.
8. Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. International Users
If you access the Services from outside the United States, your information may be processed in the United States, where data protection laws may differ from those in your jurisdiction.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on the Website and Platform with a revised “Last Updated” date.
Your continued use of the Services constitutes acceptance of such updates.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on the Website and Platform with a revised “Last Updated” date.
Your continued use of the Services constitutes acceptance of such updates.
11. Contact Information
For questions regarding this Privacy Policy or our data practices, please contact:
Treqo Inc.
New Hempstead, New York
📧 support@treqo.com
🌐 www.treqo.com
