Treqo Inc. — Privacy Policy
Last Updated: April 12, 2026
This Privacy Policy describes how Treqo Inc. (“Treqo,” “we,” “us,” or “our”) collects, uses, stores, protects, shares, and deletes information obtained through:
our website: www.treqo.com (the “Website”)
our application platform: app.treqo.com (the “Platform”)
and related services (collectively, the “Services”)
By accessing or using the Services, you agree to this Privacy Policy.
This Privacy Policy explains how Treqo collects, uses, stores, protects, shares, and deletes user data in connection with its Services.
1. Information We Collect
A. Information You Provide
We collect information you voluntarily provide, including:
Name, company name, and job title
Email address and phone number
Account credentials
Billing and payment information
Shipment and logistics data (addresses, cargo details, schedules)
Documents (invoices, bills of lading, purchase orders)
Communications with Treqo
B. Information Collected Automatically
We may collect:
IP address and approximate location
Device, browser, and operating system
Usage activity and session behavior
Access timestamps
Cookies and tracking technologies
C. Information from Third Parties
We may receive information from:
Service providers and infrastructure vendors
Payment processors
Logistics-related service providers
Integrations you authorize
Security and fraud-prevention providers
2. How We Use Information
We use information to:
Provide and operate the Platform and Services
Coordinate logistics-related activities
Process transactions and billing
Improve performance and user experience
Provide customer support
Detect and prevent fraud or security risks
Comply with legal and regulatory obligations
We may also use aggregated or de-identified data for internal analytics and business purposes.
3. How We Share Information
Treqo does not sell personal information and does not use customer data for unrelated commercial purposes.
We share information only as necessary:
A. Service Providers
With vendors who support our operations under confidentiality obligations.
B. Operational Providers
With third-party providers (such as carriers or service partners) strictly as needed to facilitate logistics coordination.
C. Legal Requirements
When required to comply with laws, legal processes, or protect rights, safety, and security.
D. Business Transfers
In connection with mergers, acquisitions, or asset sales.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain sessions
Store preferences
Analyze usage
Improve performance
You can control cookies through your browser settings, though some features may not function properly if disabled.
5. Data Storage and Retention
Treqo stores data using secure, commercially reasonable infrastructure and third-party providers designed to protect user information.
We retain information only as long as necessary to:
Provide Services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes and enforce agreements
6. Data Protection
Treqo implements administrative, technical, and physical safeguards designed to protect information from:
Unauthorized access
Alteration
Disclosure
Destruction
These safeguards include access controls, secure systems, and monitoring practices appropriate to the nature of the data.
Access to user data is restricted to authorized personnel and service providers who require such access to perform their responsibilities.
Treqo uses commercially reasonable measures to protect data during transmission and storage.
7. Data Deletion
Treqo deletes or anonymizes data when it is no longer required for:
Service delivery
Legal compliance
Business operations
Users may request access to or deletion of their personal data at any time by contacting support@treqo.com.
Deletion requests are subject to applicable legal, regulatory, or contractual retention requirements.
8. Your Rights and Choices
Depending on applicable law, you may request:
Access to your personal data
Correction of inaccurate information
Deletion of your data
Restriction of certain processing
To make a request, contact:
📧 support@treqo.com
We may verify your identity before fulfilling requests.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on the Website and Platform with a revised “Last Updated” date.
Your continued use of the Services constitutes acceptance of such updates.
10. International Users
If you access the Services from outside the United States, you understand that your information may be processed and stored in the United States, where data protection laws may differ from those in your jurisdiction.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
Your continued use of the Services constitutes acceptance of any updates.
12. Contact Information
Treqo Inc.
New Hempstead, New York
📧 support@treqo.com
📞 (201) 885-1994
