This Privacy Policy describes how Treqo Inc. ("Treqo," "we," "us," or "our") collects, uses, stores, protects, shares, and deletes information obtained through our website www.treqo.com (the "Website"), our application platform app.treqo.com (the "Platform"), and related services (collectively, the "Services").

By accessing or using the Services, you agree to this Privacy Policy.

1. Information We Collect

A. Information you provide

• Name, company name, and job title
• Email address and phone number
• Account credentials
• Billing and payment information
• Shipment and logistics data (addresses, cargo details, schedules)
• Documents (invoices, bills of lading, purchase orders)
• Communications with Treqo

B. Information collected automatically

• IP address and approximate location
• Device, browser, and operating system
• Usage activity and session behavior
• Access timestamps
• Cookies and tracking technologies

C. Information from third parties

• Service providers and infrastructure vendors
• Payment processors
• Logistics-related service providers
• Integrations you authorize
• Security and fraud-prevention providers

2. How We Use Information

We use information to:

• Provide and operate the Platform and Services
• Coordinate logistics-related activities
• Process transactions and billing
• Improve performance and user experience
• Provide customer support
• Detect and prevent fraud or security risks
• Comply with legal and regulatory obligations

We may also use aggregated or de-identified data for internal analytics and business purposes.

3. How We Share Information

Treqo does not sell personal information and does not use customer data for unrelated commercial purposes. We share information only as necessary:

A. Service providers

With vendors who support our operations under confidentiality obligations.

B. Operational providers

With third-party providers (such as carriers or service partners) strictly as needed to facilitate logistics coordination.

C. Legal requirements

When required to comply with laws, legal processes, or protect rights, safety, and security.

D. Business transfers

In connection with mergers, acquisitions, or asset sales.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain sessions, store preferences, analyze usage, and improve performance. You can control cookies through your browser settings, though some features may not function properly if disabled.

5. Data Storage and Retention

Treqo stores data using secure, commercially reasonable infrastructure and third-party providers designed to protect user information. We retain information only as long as necessary to:

• Provide Services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements

6. Data Protection

Treqo implements administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, and destruction. These safeguards include access controls, secure systems, and monitoring practices appropriate to the nature of the data.

Access to user data is restricted to authorized personnel and service providers who require such access to perform their responsibilities. Treqo uses commercially reasonable measures to protect data during transmission and storage.

7. Data Deletion

Treqo deletes or anonymizes data when it is no longer required for service delivery, legal compliance, or business operations.

Users may request access to or deletion of their personal data at any time by contacting support@treqo.com. Deletion requests are subject to applicable legal, regulatory, or contractual retention requirements.

8. Your Rights and Choices

Depending on applicable law, you may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data
• Restriction of certain processing

To make a request, contact support@treqo.com. We may verify your identity before fulfilling requests.

9. Children's Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. International Users

If you access the Services from outside the United States, you understand that your information may be processed and stored in the United States, where data protection laws may differ from those in your jurisdiction.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date. Your continued use of the Services constitutes acceptance of any updates.

12. Contact Information

Treqo Inc.
New Hempstead, New York
Email: support@treqo.com
Phone: (201) 885-1994
Web: www.treqo.com